Privacy Policy

Who we are

Bay-Care Heating & Air is a heating and cooling contractor based in Salisbury, Maryland. This policy explains how we handle information collected through this estimate request page.

Information you give us

When you request a free estimate, our form asks for exactly these seven items:

• First name
• Last name
• Email address
• Phone number
• ZIP code
• Whether you are the homeowner or property owner
• What you need help with (repair, a new system, ductless, an energy audit or rebate, or other)

Information collected automatically

Like most websites, this page records how you arrived and how you use it: the ad or link that brought you here (such as campaign tags and click identifiers), pages viewed, device and browser type, and visit and session identifiers. We use cookies and similar technologies, including Google Tag Manager, the Meta pixel and a call-tracking service, to measure our advertising and understand which channels bring inquiries. The call-tracking service may display a different phone number and logs details of calls placed to it, such as the time and duration.

How we use your information

• To contact you about your request and prepare your estimate
• To schedule and provide the services you ask for
• To keep records of inquiries and the work we perform
• To measure and improve our advertising and this page

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business, such as our lead-management, scheduling, website hosting, analytics, advertising and call-tracking providers, and only for the purposes above. We may also disclose information when required by law.

Your choices

You can ask us to access, correct or delete the information you submitted, or to stop contacting you, by calling us at the number below. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings.

Security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure. We keep inquiry records for as long as needed to respond, serve you and meet our business and legal obligations.

Children

This page is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact us

Bay-Care Heating & Air, 2205 Northwood Drive Suite B12, Salisbury, MD 21801. Phone (302) 245-3365.